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FAQ

​How can I request more information?

If you would like further information regarding one of our pieces then please click here and submit a request. We are always happy to facilitate requests for additional photographs and measurements.

How can I contact you to discuss an item?

We understand that these are extremely rare special pieces and in order that you fully understand the item that you are purchasing you may wish to speak with our specialist Gary. Please click here if you would like Gary to contact you to discuss a piece. Alternatively you can contact Gary on 07956 321 866

How can I make payment?

All payments can be made securely online using Paypal. Alternatively you can make a payment using a debit/credit card over the phone by calling Gary on 07956 321 866.                        .

Other methods of payment include bank transfer (upon request) and cash upon collection.

​How Do I Place An Order?

 

We accept orders via our online shop. Please follow the easy online process to place an order and ensure you have completed the checkout process. You will be provided with an order number.

 

How are items processed and shipped?

 

All goods are securely shipped by our logistics partners, Royal Mail Special Delivery (UK) and International signed for Priority Air Mail (Overseas). Upon checkout you will be asked to provide a delivery destination. You will then be provided with the cost price of delivery to your destination. All shipping costs are charged at cost price only.

Fed Ex or similar courier can be arranged if required and are charged at cost only.

All orders are processed as quickly as possible. Once an order has received we aim to despatch it within 2 working days. We will contact you by email and provide you with an estimated delivery date and an order tracking number when your item is despatched.

Returns & Refunds

 

Returns are accepted with 15 days of purchase. The purchaser is responsible for the cost of return postage.

Should an item be returned between 15 and 30 days it is subject to a 15% handling fee. Returns after these dates are subject to our discretion.